Catering & Events

How a Toronto Catering Company Scaled to 400-Person Events Without Growing Payroll

ClientMid-Sized Toronto Catering Company

Locations1 Location

Partnership12 months Partnership

+340%

Large Event Revenue

Growth from 200+ guest events over 12 months

Admin Overhead Growth

No new HR, payroll, or compliance processes required

4.8/5

Worker Quality Rating

Consistent rating across all events

600 guests

Largest Event

Completed within 6 months of onboarding

Before & After Results

Metric	Before	After	Improvement
Max Event Capacity	~150 guests	600 guests	+300%
Large Event Revenue	Baseline	+340%	+340%
Admin Headcount Added	N/A	0	Zero growth

The Challenge

A mid-sized catering company in Toronto serving corporate events and private functions had a reliable core team of eight — but consistently turned down larger events because they couldn't staff them. Events over 200 guests required banquet servers, dishwashers, prep cooks, and food assemblers beyond their standing team's capacity. They were leaving significant revenue on the table.

The Solution

The company integrated DishwasherHero+ as their on-demand staffing layer for events requiring more than their core eight. For a 400-person corporate dinner, they supplemented with four banquet servers, two dishwashers, and two prep cooks — all booked through DishwasherHero+ as T4 employees with catering event experience. Because DishwasherHero+ handles all payroll, workers' compensation, and tax compliance, the catering company had no additional administrative overhead despite doubling their active workforce for those events.

"We doubled our active workforce for big events without hiring a single new permanent employee. DishwasherHero+ handles compliance and payroll — we just focus on the food."
Operations Director
Toronto Catering Company