Scaling BOH Operations Across 50+ Locations
    Restaurant Group

    Scaling BOH Operations Across 50+ Locations

    ClientFortune 500 Multi-Brand Restaurant Group
    Locations52 Locations
    Partnership18 months Partnership

    98.5%

    Fill Rate

    Up from 82% with previous agency

    91%

    No-Show Reduction

    Dropped from 18% to 1.6%

    Same-day

    Response Time

    Rapid worker deployment

    32%

    Cost Savings

    Reduction in overtime and agency fees

    Before & After Results

    MetricBeforeAfterImprovement
    No-Show Rate18%1.6%-91%
    Fill Rate82%98.5%+20%
    Overtime Costs$125K/mo$85K/mo-32%
    Avg Response Time4+ hoursSame-daySignificant

    The Challenge

    A Fortune 500 multi-brand restaurant group with 50+ locations struggled with inconsistent staffing quality, high no-show rates averaging 18%, and inability to quickly fill last-minute shifts during peak periods. Their traditional staffing agencies couldn't provide the speed or reliability needed for their high-volume operations.

    The Solution

    DishwasherHero+ implemented a centralized staffing solution with AI-powered matching, ensuring verified workers were dispatched based on availability and demand. Dedicated account management and real-time reporting gave operations leaders full visibility across all locations.

    "DishwasherHero+ transformed our operations. We went from constantly firefighting staffing issues to having complete confidence in our BOH coverage. The AI matching is incredibly accurate."

    Michael Chen

    VP of Operations

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